Use case
Make sure no complaint goes unanswered.
Complaints land in a flooded inbox where the urgent ones are buried next to the trivial, and cases sit unassigned until someone happens to notice. Nothing is ranked, nothing is owned, and things slip through unanswered.
Service
01 — How it works
From broken to running.
- 01
Tell us how complaints reach you and how you'd rank them — severity tiers, categories, and who owns what.
- 02
We build the Complaint Triager in your private environment, turning incoming complaints into a sorted, owned queue.
- 03
It triages each complaint by severity, routes it to the right owner, and tracks it until it's answered.
02 — Workers that do this
The workers behind it.
Complaint Triager
Sorts incoming complaints by severity, routes each to the right owner, and makes sure nothing slips through unanswered.
SLA Sentinel
Monitors complaints and tickets against your SLAs and escalates at-risk cases before deadlines slip.
“The urgent complaints used to get buried. Now they surface first, land with an owner, and nothing sits unanswered.”
Runs in your private, isolated EU environment
German data centers · GDPR by design
Point a worker at your broken process.
First worker live within a week · EU-hosted · GDPR by design