Terms of service

1. Who these terms are with

These terms are an agreement between you and [COMPANY LEGAL NAME], registered at [ADDRESS](“CloudCompanion”, “we”, “us”).

2. The service

CloudCompanion is the shop for digital workers and the fractional forward-deployed engineers who build, tune, and manage them. The service provisions each customer a private, isolated environment hosted in the EU, with a real relational database, forms, access controls, and dashboards. We may also provide engineering services to build and maintain custom workers.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and promptly notify us of any unauthorized use. You must be authorized to bind the organization on whose behalf you use the service.

4. Acceptable use

You agree not to:

• use the service in violation of any applicable law;
• attempt to access another organization's isolated environment or data;
• probe, scan, or interfere with the security or integrity of the service;
• upload unlawful content or content you have no right to process;
• resell or provide the service to third parties except as permitted in writing.

5. Fees

Access to the service is offered under the plans described on our pricing page, including a free trial where stated. Fees, billing cycles, and any credits are as set out there or in a separate order. Taxes may apply. Specific billing, refund, and renewal terms are subject to legal review — [FEES & BILLING TERMS].

6. Your data

You retain ownership of the data you put into the service. On eligible plans, the underlying application code is exportable, giving you the ability to self-host or migrate. Our processing of personal data is described in our privacy policy.

7. Warranties

The service is provided “as is” and “as available” to the fullest extent permitted by law. Except as expressly stated, we make no warranties of any kind, whether express, implied, or statutory. [WARRANTY TERMS].

8. Limitation of liability

To the maximum extent permitted by applicable law, our aggregate liability arising out of or relating to the service is limited as set out here — [LIABILITY CAP]. Nothing in these terms limits liability that cannot be limited under applicable law.

9. Suspension & termination

We may suspend or terminate access for breach of these terms or where required by law. You may stop using the service at any time. On termination, provisions that by their nature should survive will survive.

10. Governing law

These terms are governed by the laws of [JURISDICTION], and any disputes are subject to the courts of [VENUE], without prejudice to any mandatory consumer-protection rights you may have.

11. Changes to these terms

We may update these terms from time to time. Material changes will be reflected in the “Last updated” date above. Continued use after changes take effect constitutes acceptance.