Use case
Never miss an SLA deadline.
Tickets breach their service-level agreements because deadlines are tracked by hand or not at all. By the time anyone spots an at-risk case, the clock has already run out and the team is apologizing instead of fixing.
Service
01 — How it works
From broken to running.
- 01
Tell us your SLAs — response and resolution targets, priority tiers, and who should be escalated to.
- 02
We build the SLA Sentinel in your private environment, tracking every case against its deadline.
- 03
It monitors cases continuously and escalates at-risk ones early, so deadlines stop slipping through the cracks.
02 — Workers that do this
The workers behind it.
“We went from missing deadlines we didn't even know about to catching every at-risk case before it breached.”
Runs in your private, isolated EU environment
German data centers · GDPR by design
Point a worker at your broken process.
First worker live within a week · EU-hosted · GDPR by design